Prerequisite Access to the Manager Portal. Activate UC Advanced Softphone Navigate to the Phone Tab in the Manager Portal...
January 17th, 2025 383 views 0 likes
After you've logged into the app, you'll see a user interface as shown in the screenshot below: Android iOS ...
January 17th, 2025 201 views 0 likes
Changing your Presence Status With the help of various user statuses your mobile app allows you to share your...
January 17th, 2025 161 views 0 likes
The ‘Contacts’ tab is where you can find contacts from all your colleagues and clients. All your colleagues will...
January 17th, 2025 217 views 0 likes
Android To create a new contact, tap on the add contact icon. Add Contact Icon Then, fill...
January 20th, 2025 149 views 0 likes
Android To import a contact from your Android device into the mobile app: Tap on the ‘Phone contacts’ in...
January 20th, 2025 165 views 0 likes
A Contact's Profile contains all the details regarding a person or an organization, including the history of communication with...
January 20th, 2025 189 views 0 likes
Copying a text message Android To copy to a specific message in a chat. Long-tap on a message that...
January 20th, 2025 177 views 0 likes
Sending a text message Android To send a text message to another app user: Open a chat with a colleague(s)...
January 20th, 2025 159 views 0 likes
Using the mobile app, you can send a text message to a colleague directly via 'Personal' chat or to a...
January 20th, 2025 226 views 0 likes
When you record a call using your mobile or desktop app, the recording synchronizes between all your devices. This means...
January 20th, 2025 243 views 0 likes
When you make dozens of calls daily, it is very hard to remember the details of every single call. By...
January 20th, 2025 214 views 0 likes
Android During a call, if you need to make an outgoing call while putting the current call on hold: Tap...
January 20th, 2025 155 views 0 likes
Android To add a participant to a call: Tap on the ‘More’ icon to switch to the additional features set,...
January 20th, 2025 211 views 0 likes
The Call Parking feature allows you to put a call on hold from one extension (or device) and retrieve it...
January 20th, 2025 217 views 0 likes
Android To transfer a call: During an ongoing call, tap on the ‘More’ icon to switch to the additional features...
January 20th, 2025 222 views 0 likes
Upon receiving an incoming call on your mobile device, you will see the following screen: Android During a call, you...
January 20th, 2025 158 views 0 likes
To call a phone number that is in your device's contacts list and is not imported into the mobile app:...
January 20th, 2025 166 views 0 likes
There are several ways to initiate an outgoing call from the mobile app: Making a call from a contact...
January 20th, 2025 147 views 0 likes
To create a new chat: Android Switch to the ‘Chats’ tab and press on the Chat icon at the bottom...
January 21st, 2025 163 views 0 likes
Android In the App Settings, you can set Call Forwarding, Voicemail, and other features according to your needs.To open the...
January 21st, 2025 148 views 0 likes
Android For various cases when you can’t pick up the call in the app, you can set the following Call...
January 21st, 2025 165 views 0 likes
If you are experiencing issues with app notifications while in Do Not Disturb (DND) mode, follow these steps to...
January 21st, 2025 233 views 0 likes
Why Advanced UC Softphone? Feature-rich Mobile Apps. Advanced UC Softphone mobile apps offer an extensive set of modern communication...
January 31st, 2025 132 views 0 likes