Sending Messages

Updated at January 30th, 2025

Sending a text message

Android

To send a text message to another app user:

  1. Open a chat with a colleague(s) you would like to send a message to.
  1. Tap on the text area at the bottom of the screen.
  1. After you’ve finished typing your message, press the send icon to send it.

Send Icon

iOS

To send a text message to another app user:

  1. Open a chat with a colleague(s) you would like to send a message to.

 
  1. Tap on the text area at the bottom of the screen.
 
  1. After you’ve finished typing your message, press the send text icon to send it.

Send Text Icon

 

Sending an SMS message *

Android

To send an SMS message to a contact or a phone number:

  1. In the ‘Chats’ tab, press the chat ⁠⁠⁠⁠⁠⁠⁠icon at the bottom of the screen and tap on it to create a new chat.
  2. You can select a contact for whom you’d like to send an SMS message or type in a phone number at the top of the screen.

Chat Icon

  1. Tap on the text area at the bottom of the screen and type in your message.
 
  1. After you’ve finished typing your message, press the send icon to send it.

Send Icon

iOS

To send an SMS message to a contact or a phone number:

  1. Press on the plus icon at the top right corner of the screen and then tap on the SMS menu item to create a new chat.
  1. Select a contact you’d like to send an SMS message to or type in a phone number at the top of the screen.

Plus Icon

  1. Tap on the text area at the bottom of the screen and type in your message.

 
  1. After you’ve finished typing your message, press the send text icon to send it.

Send Text Icon

* Please check the availability of this feature with your PBX Administrator.

 

Sending files, photos, and locations

Android

To send a file, photo, or your current location:

  1. Open a chat with a colleague(s) you want to send a file to.
  1. Tap on the plus icon at the bottom of the screen.
  1. Select the type of message that you would like to send.

Plus Icon

iOS

To send a file, photo, or your current location:

  1. Open a chat with a colleague(s) you would like to send a file to.
  2. Tap on the plus icon at the bottom of the screen.
  3. Select the type of message that you would like to send.

Plus Icon

Sending voice messages

Android

To send a voice message to your colleagues who are using the app:

  1. Open a chat with a colleague(s) you want to send a file to.
  2. Tap on the microphone icon at the bottom of the screen.
  3. The recording will start, and the appearance of the microphone icon will change.
  1. After you’ve finished recording your message, tap again on the microphone icon to send you a message.

To cancel the recording, press and hold the microphone icon and slide it to the left.

Microphone Icon

iOS

To send a voice message to your colleagues who are using the app:

  1. Open a chat with a colleague(s) you would like to send a file to.
  1. Tap on the voice message icon at the bottom of the screen.
  1. The recording screen will pop up where you’ll be able to pause/resume and reset your voice recording.

Voice Message Icon

 

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