Working with Messages

Updated at March 6th, 2025

Copying a text message

Android

 

To copy to a specific message in a chat.

  1. Long-tap on a message that you’d like to copy.
  2.  On the top icon bar, press the copy icon.

 

Copy Icon

iOS

 

To copy to a specific message in a chat:

  1. Long-tap on a message that you’d like to copy.

 

  1. In the pop-up menu, select the ‘Copy’ menu item.

Replying to a message

Android

 

To reply to a specific message in a chat:

  1. Long-tap on a message that you’d like to reply to.
  2. In the top icon bar, press the reply to icon.

Reply Icon

 

  1. You'll see the message you're replying to at the bottom of the screen, right above the Text Area where you type your messages.
  2. Type your reply in the text area at the bottom of the screen.
  3.  Select the ‘Send Icon’ to send the message.

 

Send Icon

iOS

 

 

To reply to a specific message in a chat:

  1. Long-tap on a message that you’d like to reply to.
  1. In the pop-up menu, select the ‘Reply’ menu item.

 

  1. At the bottom of the screen, right above the Text Area where you type your messages, you’ll see the message that you’re replying to.
  1. Type your reply in the text area at the bottom of the screen.

     

 

 

  1. Press the send text icon to send your reply.

Send Text Icon

Forwarding a message

Android

 

To transfer a message to another colleague(s):

  1. Long-tap on a message that you’d like to transfer.
  2. In the top icon bar, press the forward icon.

Forward Icon

 

  1. Select contacts or group chats to which you want to forward a message.
 

iOS

 

 

To forward a single message to another user(s):

  1. Long-tap on a message that you’d like to transfer.
  1. In the pop-up menu, select the ‘Forward’ menu item.
  2.  Select contacts or group chats to which you would like to transfer a message

 

 

To forward multiple messages to another user(s):

  1. Long-tap on a message that you’d like to forward.
  1. In the pop-up menu, select the ‘More’ menu item.

 

 

  1. Tap on the forward messages icon.

Forward Messages Icon

 

  1. Select contacts or group chats to which you would like to transfer a message.

 

Share messages with other applications on your device

Android

 

To share a message with other applications:

  1. Long-tap on a message that you'd like to share.
  1. Tap on the menu icon at the top right corner of the screen and choose 'Share' from the dropdown menu.
  2. Select an application you'd like to share a message with on your device.

You can choose the same application from the list and share a message with your colleagues who use it.

iOS

 

 

To share a message with other applications:

  1. Long-tap on any message in a chat.
  1. In the pop-up menu, select the ‘More’ menu item.

 

 

 

  1. Select messages /photos /files /calls you would like to share.
  1. Tap on an share icon.
  1. Select an application on your device you’d like to share messages with.

Share Icon

 


 

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