Working with a Contact
Table of Contents
Android Edit a contact Delete a contact Add a contact to favorites Share a contact iOS Edit a contact Delete a contact Add a contact to favorites Share a contact
A Contact's Profile contains all the details regarding a person or an organization, including the history of communication with your company.
Android
To open a contact's profile, tap on a contact from your contacts list or select a ‘Contact Info' option from a dropdown menu on a chat screen.
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Edit a contactTo edit a contact tap on the menu icon in the contact’s profile and choose ‘Edit’ from a dropdown menu. Delete a contactTo delete a contact Long-tap on a contact in the contacts list or Tab on the menu icon in the contact’s profile and choose ‘Delete’ from a dropdown menu. Add a contact to favoritesTo add a contact to favourites, open a profile of contact and tap on the favourites icon. Share a contactTo share a contact with your colleagues:
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 Menu Icon
 Favortites Icon
 Check Icon |
iOS
To open a contact's profile, tap the contact's name or tap it on a chat screen from your contacts list.
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Edit a contactTo add new details to a contact, press the ‘Add Detail’ button.  To edit contact details, tap on the information you would like to change and press the edit icon, Delete a contactTo delete a contact, scroll down to the bottom of contact details and tap on the ‘Delete’ menu item. Add a contact to favoritesSelect ‘Add to Favourites’. Share a contactTo share a contact with your colleagues, open the profile of a contact you want to share, tap on the ‘Share Contact’ menu item, and then select an application you would like to share a contact with.
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Edit Icon
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