Do not disturb (DND) on Android devices

Updated at January 30th, 2025

 

If you are experiencing issues with app notifications while in Do Not Disturb (DND) mode, follow these steps to configure your device for optimal notification delivery. In silent mode, there is no ringtone or vibration for incoming calls or notifications.

For Android 10

Calls and notifications trigger vibration if activated on the phone by default. While in the app:

For calls to come through:

  • Navigate to Menu.
  • Tap on Calls.
  • Tap on Ringtone in DND mode.
  • Enable the switch with your Mobile App Icon .

For notifications to come through:

  • Navigate to Menu.
  • Tap on Calls.
  • Tap on Call notification settings and enable Allow interruptions.

Mobile App Icon

For Android 13 and 14

While in the mobile app:

For vibration:

  • Navigate to Menu.
  • Tap on Call Notification Settings.
  • Enable Vibrate.

For calls to come through:

  • Navigate to Menu.
  • Tap on Calls.
  • Tap on Do not disturb and tap Ringtone in DND mode.
  • Enable the switch with your Mobile App Icon .

For notifications to come through:

  • Navigate to Menu.
  • Tap on Calls.
  • Tap on Do not disturb and tap Call notification settings.
  • In App notifications add this mobile app.

Mobile App Icon

For Android 15

For calls to come through:

  • Navigate to Menu.
  • Tap on Calls.
  • Tap on Ringtone in DND mode.
  • Enable the switch with your Mobile App Icon .

For notifications to come through:

  • Navigate to Menu.
  • Tap on Calls.
  • Tap on Call notification settings and enable Override Do Not Disturb.
  • Enable Vibration.

Mobile App Icon

 

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