Advanced UC Softphone Overview

Updated at February 7th, 2025

Table of Contents

Why Advanced UC Softphone?

 

Why Advanced UC Softphone?

Feature-rich Mobile Apps. Advanced UC Softphone mobile apps offer an extensive set of modern communication features, like:

  • High-quality Audio & Video calls with screen sharing.
  • Parallel ringing on incoming calls on multiple devices.
  • Call transfer and conferencing.
  • Reliable push notifications.
  • Instant Messaging with group chats.
  • Group SMS and MMS with internal messages.
  • Seamlessly switch active calls between your devices
  • Integration with CRM, cloud contacts, video meeting services, and more.
  • Files, Photos, Contacts and Location Sharing.
  • Synchronization of user contacts from multiple sources.
  • User log-in via QR code.TLS/SRTP encryption.
  • Seamless switching between Wi-Fi and LTE networks. 
  • Works behind NAT and Firewall

UC Advanced Softphone is a robust and secure Hosted Voice tunnel, seamlessly integrating with your Cloud PBX or proxy both signalling and media from softphone users. Its unique architecture offers many benefits without any infrastructure modifications: 

 

Enhanced Security and Simplified Administration: Advanced UC Softphone eliminates the need for IP whitelisting or SBC/VPN deployments, ensuring secure and reliable connections for mobile users working remotely. 

 

Simplified Connectivity for Restricted Networks: Advanced UC Softphone clients connect to the global infrastructure using a standard HTTPS 443 port, leveraging an integrated TURN server for NAT traversal and a push notifications server for reliable communication. 

 

Improved Audio Quality: Advanced UC Softphone employs the OPUS codec between softphones and its infrastructure, optimized for low-bandwidth connections. Parallel Device Registration: A single user can register on multiple devices simultaneously, while only one registration is created on the Cloud PBX. You can also connect any SIP endpoint, including IP Phones.

 

Parallel Device Registration: A single user can register on multiple devices simultaneously while only one registration is created on the Cloud PBX. You can also connect any SIP endpoint, including IP Phones.

Advanced UC Softphone increases the security and reliability of your service, protecting your infrastructure by acting as an encrypted VoIP tunnel that routes voice traffic between the softphone users and your Cloud PBX.

 

  • Creates connections to IP PBX from a single IP address.
  • Creates a single connection per user, regardless of the number of connected devices.
  • User registers with separate credentials other than the SIP credentials of their extensions.

 

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