Before you begin: Ensure Custom Apps are enabled at the organization level in Microsoft Teams Admin. Ensure the Microsoft Admin...
March 4th, 2024 191 views 0 likes
Last Update Updated: February 26, 2021 Microsoft Teams Phone Connector Privacy Policy Template This document has been provided...
September 23rd, 2024 136 views 0 likes
Terms of Service Last Update. EFFECTIVE: February 26, 2021 White Labelled Microsoft Teams Phone Connector Terms of Service This...
September 25th, 2024 700 views 0 likes
It is strongly recommended that the customer be prepared to ensure a smooth onboarding process. Confirming customer preparation before onboarding...
May 1st, 2025 125 views 0 likes
Scope: This document will answer some of the frequently asked questions about the Microsoft Teams Phone Connector, including what it...
July 5th, 2024 496 views 0 likes
Prerequisites: Access to Microsoft Teams Connector Provisioning Portal. Scope: This document will show you how to install the PBX...
March 4th, 2024 594 views 0 likes
Overview A Global (Org-wide default) Dial Plan is created in the Microsoft 365 Tenant during the initial Sync. Dial...
July 8th, 2024 1027 views 0 likes
These are the licenses or license combinations a user needs to use Microsoft Direct Routing; the general requirement is that...
March 5th, 2024 1337 views 0 likes
Prerequisets: Global admin access to https://admin.teams.microsoft.com/ Scope This article outlines adding Microsoft Teams Phone to the trusted traffic list, which...
March 5th, 2024 931 views 0 likes
Instructions Ensure you have the correct Microsoft Office licensing. You must have at least one available AND unassigned User license...
July 10th, 2024 1083 views 0 likes
Every PBX supports different Feature Codes (Star Codes), and every business uses a set of these codes. By adding feature...
July 10th, 2024 566 views 0 likes
Yes. Temporarily. For the automated setup of Direct Routing a “DirectRouting User” is created in the Microsoft Enterprise and assigned...
March 4th, 2024 957 views 0 likes
Prerequisites Ensure Custom Apps are enabled at the organization level in Microsoft Teams Admin. Ensure the Microsoft Admin user launching...
July 5th, 2024 644 views 0 likes
Manage Global Admin Role To assign or edit a Global Administrator, navigate to Admin Center >>1. Active Users >>2. (Select User)...
March 5th, 2024 65 views 0 likes
Prerequisites: Access to the Microsoft Teams Phone Connector portal. The Partner Portal Dashboard lets you see each enterprise registered...
March 5th, 2024 68 views 0 likes
Prerequisite: Admin access to the Microsoft Teams Phone Connector Portal. If your business structure requires multiple people to have...
March 5th, 2024 70 views 0 likes
Enabling at the Organizational Level Multi-factor authentication can be required for an entire entity or an individual admin. It can...
March 5th, 2024 63 views 0 likes
Prerequisites Admin Access to the Micorosft Teams Phone Connector Portal. General This section lets you customize several general Enterprise...
March 5th, 2024 345 views 0 likes
Allowing the Microsoft Enterprise to authenticate the changes made in Microsoft Office requires a two-step process. But with the release of...
March 5th, 2024 619 views 0 likes
Prerequisites: Each Microsoft User and the Global Administrator must have a Microsoft User License and a Microsoft Phone System License....
March 5th, 2024 888 views 0 likes
Prerequisites: Admin Access to Microsoft Teams Connector Provisioning Portal Client's Global Admin Email address Scope Intended Audience: Service Providers, Resellers,...
March 4th, 2024 984 views 0 likes
Scope: Intended Audience: White Label Partners, and above The document will go over adding new users to both the Teams Connector...
March 5th, 2024 1154 views 0 likes
Prerequisites: Reseller access to the Microsoft Teams Connector Portal is required. Review the checklist for onboarding a new enterprise. ...
July 5th, 2024 1481 views 0 likes
Prerequisites: Reseller Admin Access to the Microsoft Teams Connector Portal. This article is a step-by-step guide to initial provisioning...
March 5th, 2024 94 views 0 likes
Prerequisites: Reseller admin access to the Microsoft Teams Connector Portal is required. If this is the first time that you...
July 8th, 2024 487 views 0 likes