Enabling at the Organizational Level

Multi-factor authentication can be required for an entire entity or an individual admin. It can be enabled at the time of entity/admin creation or added after the fact. 

Enabling at the time of creation:

Checking this box will require all admins for this account to configure MFA upon initial login, and enforce usage of MFA every time they log in.

Adding to an existing account:

Checking this box will require all existing admins to configure MFA upon their next login, and enforce MFA usage going forward.

Enabling For Individual Users

To enable MFA for specific admins, navigate to the Admin tab, click the action icon, and select "Configure MFA."

Configuring MFA as the Admin

Choose the method you want to use for MFA: phone number, email, or both. Input whichever method(s) you would like into the fields, then click submit.

You will receive a code at the phone number or email address you input that is valid for 10 minutes.

NOTE: If you chose both email and phone, the same code will arrive at both each time you log in. 

Example email:

Example text:

Input the code within ten minutes, then click Submit.

Logging in With MFA Enabled

Upon entering your username and password, you will see the same screen asking for the code as during setup. The code will arrive at whichever destination you choose. It is valid for ten minutes.