Prerequisites: Reseller or Enterprise Admin access to the Microsoft Teams Connector Portal Required. This article provides steps to unassign, delete and update Carriers for...
November 27th, 2024 1163 views 0 likes
Prerequisites Reseller or Enterprise Admin Access to the Microsoft Teams Connector Portal. From release 2.12.0, we added the "Phone...
November 27th, 2024 2081 views 0 likes
Overview Before the Microsoft Teams Connector 2.13.0 release, managing the capabilities associated with uploaded phone numbers required users to be deleted...
November 27th, 2024 1859 views 0 likes
This article provides steps for configuring Trunks for each user, choosing a default trunk, and assigning DIDs. 1. From...
November 27th, 2024 2097 views 0 likes
A fully configured SMS user can send a message in various ways. It can be done via the SMS App...
November 27th, 2024 2231 views 0 likes
This article provides instructions on how to send SMS/MMS through the SMS Application. Note: The Global Admin must deploy the...
November 27th, 2024 2229 views 0 likes
The SMS Composer is a convenient interface with advanced control for sending SMS from within the Microsoft Teams client. This...
November 27th, 2024 2570 views 0 likes
The terms concerning the Team and Channel elements highlighted in this picture are defined below. Renaming Team and Channels 1....
November 27th, 2024 1834 views 0 likes
Overview Group text messaging in SMS applications is emerging as a transformative tool providing seamless collaboration and connection between members...
November 27th, 2024 2249 views 0 likes
The Microsoft Teams Connector solutions can utilize contact information in various contexts (see below). The contact information is retrieved from...
November 27th, 2024 2643 views 0 likes
Syncing Contacts from your hosted BPX to Microsoft Teams Syncing contacts from your Hosted BPX to Microsoft Teams is a...
November 27th, 2024 1949 views 0 likes
MMS Limitations: The maximum size for attachments is 3MB. It is recommended that only one attachment be sent at...
November 27th, 2024 1890 views 0 likes
Dial Plans On initial set-up, Microsoft Teams uses a dial plan for every caller that defaults to sending all dialled...
November 27th, 2024 2057 views 0 likes
Dial Plan Normalization Rules provide a means to control or modify Microsoft Teams' default behaviour regarding dial-string manipulation on outbound...
November 27th, 2024 4466 views 1 likes
On initial set-up, Microsoft Teams uses a dial plan for every caller that defaults to sending all dialled numbers in...
November 27th, 2024 2191 views 0 likes
Managing Carriers for Resellers Resellers can manage SMS Carriers Profiles. An SMS Carrier Profile represents a specific API credential used...
January 14th, 2025 906 views 0 likes
Prerequistes Microsoft Teams Connector Portal Access - Reseller Access. SMS Carrier has been configured and assigned to your Microsoft Teams...
April 8th, 2025 2437 views 0 likes
Prerequisites Access to Microsoft Teams App Settings. This article explains how to enable notifications in the Microsoft Teams app...
February 11th, 2026 107 views 0 likes
Prevent spam or phishing attempts from external chats in Microsoft Teams When Teams detects potential spam or phishing activity (also...
February 23rd, 2026 91 views 0 likes