UC Connect Premium Video - Overview & Getting Started

Updated at April 5th, 2026

Prerequisites

  • UC Connect Premium Video requires an account to access UC Connect features at to initiate meetings on the platform. This account requires an add on purchase. 
  • You don’t need an account in order to join a UC Connect  Premium Video Conference! You only need a computer or mobile device with an internet connection or a phone to call with. 
  • Google Chrome V96 is the browser supported for System Users. 
 

Overview

UC Connect Premium Video is an enterprise video conferencing and unified communications platform designed for organizations requiring professional-grade collaboration capabilities. This WebRTC-compliant platform serves as both a standalone video conferencing solution and an integrated communication hub within your Hosted PBX, delivering seamless meeting and collaboration capabilities. 

The system features intuitive meeting scheduling and joining, real-time participant status monitoring (displaying active speakers, connection quality, and engagement states), breakout room management, and integrated calendar synchronization through Outlook, Google Calendar, Office 365, and third-party scheduling platforms. UC Connect delivers enterprise-grade video collaboration with superior audio reliability specifically optimized for business-critical communications.

UC Connect Premium Video provides a complete, unified communications solution for Canadian organizations that require professional video conferencing, screen sharing, recording, AI-powered transcription, and collaboration capabilities. The platform integrates seamlessly with Microsoft 365 and Google Workspace environments while maintaining independence from ecosystem lock-in, offering transparent CAD pricing with 15-30% cost savings compared to US-based alternatives.

Supported Operating Systems

Minimum Browser Specifications for Participants

Windows 10 +

Mac OS X 11 +

Android 11 +

iOS 15 + 


Google Chrome V96 +
Microsoft Edge V96 +
Safari 14 +


(ideally, the latest version)


How to access UC Connect Premium Video in the Portal

Select UC Connect from the"Apps" dropdown. 

The UC Connect Premium Video Modal loads. Click the hamburger Icon to view the Menu options. 

 

The Recordings menu item gives you an interface to manage your recordings in the left side of the page you will have a total of the Total Storaged used and on the left you have access to recordings that you have uploaded,a library of content that you want to share with others in your meetings and files that have been shared during your meetings and finaly items that you have moved to the trash.

 

Download Apps

Select the download apps menu item to download available apps, such as desktop apps, mobile apps for iOS and Android, and Calendar Plugins.  The image below depicts the Download Icon for the macOS app. 

Connection Test

The connection test will test your microphone, audio playback, connection speed and video.  If the test detects an issue, you will be given steps to fix it. 

Sign Out

Signing out will bring you to a login page.

 

 

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