The settings menu item opens a window that gives you access to your account profile, Meeting Modes, and PIN-less Entry for meeting invitations and email notifications.

Dashboard view settings?

UC Connect offers two dashboard layouts depending on how you typicall run your meetings. 

VIDEO FOCUSED DASHBOARD

Designed for hosts who have most of their participants connect via the web for video conferences, or who have a mix of telephone and video conferences.

• When you log in to your account, you will see your meeting link in the centre of the page. Just click on it to copy and share with attendees.
• Easily change the image others see in the meeting when your video is off by clicking on the avatar icon at the top of the page.
• Access the most important actions: "Start" (start or join a meeting), "Schedule" (book a meeting for later and invite others), "Join" (easily connect to another user's meeting with just their access code).
• See all meetings scheduled for today.
• Attendees can also join your video meetings via dial-in if needed, and you can still opt to hold an audio-only conference whenever you like.

AUDIO FOCUSED DASHBOARD

Designed for hosts who have most of their participants connect via dial-in number and rarely hold video meetings.

• When you log in to your account, you will see your dial-in number and access code through "View audio conferencing details". From there, easily copy and share with meeting attendees.
• To manage your conference from any device, click the computer icon to join without the computer audio connected. You'll be able to mute/unmute others, see who is joining, initiate recording, and more.

• Attendees can also join your audio conferences online if needed, and you can still opt to hold a video-only meeting whenever you like.

How to switch between multiple microphones or webcams?

If your device has multiple microphones and cameras attached, there is a simple way to switch between them.

1. On the bottom bar of the online meeting room, click on "More" on the left
2. When the menu appears, please click on Settings.

How do I turn Announcements on or off?

By choosing the “chimes” setting, you will hear a short beeping noise when any participant enters and exits the call. By choosing "name", you will hear whatever the participant has recorded when prompted before entering the call. Disable chimes on your phone keypad during a meeting by pressing *8.

For Hosts:

Hosts can adjust the entry and exit notification settings for their own account as follows.

• Log in to your account and select "Settings" from the top toolbar
• Go to "Chimes & name announce" in the left-hand menu
• Toggle the desired settings on/off
• Select "Save."

It is important to note that changing these settings on the fly during a live call will not impact that call. Any settings changes will take effect as of the next conference call associated with those access codes.

Why am I hearing hold music in my conference?

There are two main reasons you might hear hold music during your conference call, and one less common reason.

1. You have the Waiting Room feature active.

When the Waiting Room is turned on, all participants will hear hold music, and the call won't begin until someone joins your meeting as a moderator. This means that someone must call in using their moderator PIN, or the meeting organizer must be logged in to their account before joining via the internet. If you don't need the Waiting Room active, you can easily turn it off for future calls in the 'Settings' section of your account.

2. There is only one person on the conference call.

With any conference call, the first participant will always hear hold music. Even if the moderator calls in first, the music will play until at least one other participant joins the meeting. If you prefer, there is no hold music when only one participant is on the line; you can turn this off in the 'Settings' section of your account under 'chimes & name announce'.

3. There is a participant who has call waiting or perhaps has hooked their line.

On rare occasions, a participant may receive another call on their phone and place the conference line on hold. This means their own hold music will play for all participants. This is easy to fix while a call is in progress. Just press *7 as a moderator to mute everyone. Then have the individuals who need to speak press *6 to unmute their own lines. You can also mute the caller, which can cause interference in the online meeting room.