UC Connect Premium Video - Meeting Roles & Participant Management
Table of Contents
Prerequisites Meeting Roles Add a Participant to a Meeting by Calling Them How to Invite Participants While a Meeting is in Progress How to Call Out to a Participant During a Meeting How to Have More Than One Moderator How and when to Use Your Moderator PINPrerequisites
- UC Connect Premium Video requires an account to access UC Connect features at to initiate meetings on the platform. This account requires an add on purchase.
- You don’t need an account in order to join a UC Connect Premium Video Conference! You only need a computer or mobile device with an internet connection or a phone to call with.
- Google Chrome V96 is the browser supported for System Users.
Meeting Roles
Organizer: someone in the meeting who can send and receive audio and video. This person is the ‘owner’ of the meeting, who is logged in to their account, and their account is being used to host the meeting.
Moderator: someone in the meeting who can send and receive audio and video and participate fully by sharing their screen, etc. This person also has moderator privileges.
Participant/Panellist: someone in a meeting who can send and receive audio and video and participate by sharing their screen, etc. This person does not have moderator privileges.
Attendee: A viewer of a webinar or live stream who is only able to receive audio and video. This person can not send any audio or video and therefore has no microphone or camera controls. Attendees can use the chat (if enabled) and respond to a poll (if enabled).
Note: It is not currently possible to change the status of a webinar or livestream 'Attendee' to become a 'participant' or 'moderator'. A webinar or livestream attendee can only receive audio and video (see and hear the meeting); they cannot enable their microphone or webcam to be seen or heard in the meeting.
Add a Participant to a Meeting by Calling Them
You must have access to the dial-out feature. Notice that Invite by phone is not available in the screenshot below
As a meeting host, you can call anyone in your meeting room so they can easily join your conference without entering an access code.
How to Invite Participants While a Meeting is in Progress
With the Invite Participants feature, you can instantly bring another participant into the conference as soon as they pop into your head. In the main interface, the session host can add participants.
- Click the "Add participants" button in the toolbar on the bottom right of the conference window
- Select a contact, and the service automatically sends an email invite to them on the spot, so they can hop on the call the moment they're needed.
- Alternatively, you can copy the meeting invite and send it to an external party.
Your Online Meeting Room and Conference Line are always active. As long as a Participant has the call information, including the access code, they can call in at any time.
How to Call Out to a Participant During a Meeting
- Ensure you are connected as the meeting host by logging in to your account before joining the meeting.
While in a meeting, select the "Add participants" button at the bottom right of the meeting room window. - Towards the top of the sidebar window that appears, enter the phone number you want to call and the name (optional).
- Select "Call now".
- You will see a message in the meeting room telling you who is being called, with the option to cancel the call.
- Your participant will get a phone call and be prompted to press '1' (one) to join your meeting.
- Once your participant answers and presses '1', they will be connected to the meeting. If someone does not answer, you will see this in the participant list next to their number/name.
- After you have called one person, you can call others to join your meeting. There are no restrictions on how many people you can call to join your meetings
How to Have More Than One Moderator
If you need multiple moderators for your conference calls, the following instructions explain how to set them up easily.
|
VIA WEB
Note: You can leave the room, and the meeting will continue. The conference will only end if you select “Hang Up'”> “End Call.” VIA PHONE
|
 |
Find your moderator PIN at the top of the screen after logging in to your account, or via the 'Dial-in information' button in the center of your account dashboard, under the "Start" and "Schedule" buttons.
How and when to Use Your Moderator PIN
When accessing a call via phone, you would need to enter either an access code or a moderator pin to join the call via phone. If you want to use your phone keypad to access moderator controls, just enter the moderator PIN instead of the access code.
The moderator pin is reserved for the account holder or those in charge of hosting or moderating the call via phone (you can have more than one host/moderator on a call). After entering your moderator pin, you will gain access to the moderator controls, where you can mute others, initiate recording (for those with upgraded packages), and more using your telephone keypad.
Additionally, you will need the moderator PIN to open a phone conference call if the Waiting Room is enabled.
*To join a conference as a moderator via the internet, the moderator PIN is NOT REQUIRED. Just ensure you are logged in to your account, then join as you usually would in your browser or app.
Only one person can join the online meeting room at a time while logged into your account.
TIP: You do not need to enter a moderator pin to start a call; you can also start a call with the access code if the Waiting Room feature is not active and the call is set to "Conversation" mode by default.