Voicemail Distribution Work-Around This article explains the workarounds for establishing a shared voicemail box. Currently, voicemail extensions follow a single...
August 23rd, 2024 520 views 0 likes
Manager Portal User Scopes These different scopes allow for customizable view/access levels within the Manager Portal. User Scope Definitions These...
August 23rd, 2024 442 views 0 likes
Prerequisites: Office Manager, Call Center Supervisors or Higher Scope Follow a Call With Cradle to Grave Review the full...
August 23rd, 2024 379 views 0 likes
Prerequisits: Portal user with Reseller Access or above. This feature will only work for domains with names containing a maximum...
September 9th, 2024 596 views 1 likes