Fax Solutions
Table of Contents
Internet Fax What It Can Do Portal Fax What It Can Do Physical Fax (HTTPS/Analogue)Contrary to popular belief, fax is growing in popularity. According to a comprehensive study by International Data Corporation (IDC), fax growth was 28% in 2018, and projections show a potential growth of 25% through 2019-2020.
Internet Fax
Internet Fax is a robust service for sending faxes. It is fully customizable, with 3 built-in cover page templates, the option to upload your business logo for cover letters, and the ability to manage/receive/send faxes through the web portal or email. You can configure up to 8 users per Internet Fax account. The service is fully encrypted, so your data is protected, and the data stays in Canada, making it fully PHIPA and HIPAA-compliant.
What It Can Do
- 500 Page per month target user/business
- Sophisticated Cover Pages (3 templates)
- Multiple File uploads per single fax
- Broadcast up to 50 different numbers at a time
- Shared with up to 8 users
- Delayed send options
- Send faxes from your email (email-to-fax)
- Inbound Notifications by portal and email
- All traffic remains in Canada and uses Canadian Servers
Portal Fax
Portal Fax is a more basic, single-user experience intended for simple faxes, manageable directly through the assigned user's main portal. Portal fax is less robust than Internet fax, which does not include cover page support or forwarding received faces to emails and other fax numbers. Any cover page must be built into the document, and the user's voicemail notifications must be enabled to receive alerts. The limit for portal fax is 200 pages per month.
What It Can Do
- A simple online portal access with error alerting
- Fair Use policy of 200 pages per month
- Supports most popular file formats for sending
- Ability to preview and download sent and received faxes from the portal
- Send a single file per fax with as many pages as needed
- No additional cover page support unless integrated into the main uploaded file
- Received faxes follow the user's same voicemail notification settings (Portal & Email)
Physical Fax (HTTPS/Analogue)
The option exists to deploy a Fax ATA (analog telephone adapter) on-site for the customer to be plugged into fax hardware. However, this has a higher long-term overhead for hardware, paper, and ink/laser cartridge replacements and would require a user account within the portal.