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Implementation

This category contains articles that are useful when configuring a new customer in the Phone Portal.

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    • Network Assessment Instructions

        Prerequisites: Software license key   Please note you will only ever see this Activation code once, so please save it somewhere...

      August 23rd, 2024 1244 views 0 likes

    • User Options for Implementation

      In order for the technicians to create your users correctly, they need some information from you!   Here is the absolute...

      August 23rd, 2024 405 views 0 likes

    • Auto Attendant's

      What Are They? Great question! An Auto Attendant (AA for short) is like a virtual receptionist. It helps incoming callers...

      August 23rd, 2024 452 views 0 likes

    • Call Queue Options

      What is a Call Queue? Call Queues are highly configurable and come in many types. Types of Call Queues are:...

      August 23rd, 2024 458 views 0 likes

    • Fax Solutions

      Contrary to popular belief, fax is growing in popularity. According to a comprehensive study by International Data Corporation (IDC), fax...

      August 23rd, 2024 558 views 0 likes

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