UC AI Voice Assist Release Notes

Updated at April 2nd, 2026

Table of Contents

Release Notes Roadmap

Release Notes

Release Feature

Release Type

Release Version, Date
Twilio SMS Integration: New integration card on the Integrations page to connect a Twilio account, test credentials with a live SMS, and auto-add a "Send SMS" tool to the agent's function list New Feature v0.0.31 March 31, 2026
Send SMS Agent Action: Agents can now send SMS messages during calls via Twilio (e.g. appointment confirmations), configurable from the Edit Agent page alongside other actions New Feature v0.0.31 March 31, 2026
New Minimax Voice Options: 5 additional Minimax voices: Magnetic Man (Deep), KnowledgePill (Relaxed), Engaging Girl (Upbeat), Steady Woman (Clear), and ChatterZoe (Energetic) New Feature v0.0.31 March 31, 2026
UCaaS Platform Branding: integration branding (name, description, logo) is now configurable per-profile via component config, and can be hidden entirely New Feature v0.0.31 March 31, 2026
Customizable Hosted PBX Reference: Allow white-label customization of Portal-related references throughout the app New Feature v0.0.31 March 31, 2026
OpenAI Prompt Improvement Timeout Handling: AI prompt improver now has a 5-minute timeout with clear error messaging for timeouts, gateway errors, and connection failures Improvements v0.0.31 March 31, 2026
MCP Transport Upgrade: MCP connection testing now tries Streamable HTTP transport first and falls back to SSE, with proper client cleanup on fallback Improvements v0.0.31 March 31, 2026
Agent Edit Tooltip: Added tooltip for additional link info on the agent edit page Improvements v0.0.31 March 31, 2026
Call Logs Height Adjustment: Call logs page now handles height adjustment for better layout Improvements v0.0.31 March 31, 2026
Twilio Integration Guidance: User-facing guidance text explaining Twilio integration requirements before connecting Improvements v0.0.31 March 31, 2026
Remove Legacy Transfer Rules Handling: Removed the `#Transfer Rules` section injection/parsing from agent instructions; transfer rules are now managed entirely through structured tool configuration Refactors v0.0.31 March 31, 2026
UCaaS Platform Branding Consolidation: Replaced hardcoded "Hosted PBX" references with dynamic component-config-driven branding across integrations page, agent wizard, and function wizard Refactors v0.0.31 March 31, 2026
Fixed timezone handling:  Usage reports and call logs date ranges now respect the user's account timezone instead of browser/UTC, correctly handling DST transitions Bug Fix v0.0.31 March 31, 2026
Fixed duplicate agent creation when saving: Prevented race condition that could create multiple agents Bug Fix v0.0.31 March 31, 2026
Fixed MCP transport type: To use correct Streamable HTTP transport instead of defaulting to SSE for all connections. Fixed SMS action placeholder text for clarity Bug Fix v0.0.31 March 31, 2026
Pronunciation Management - Add, edit, and preview agent name pronunciations  New Feature v.0.0.30  March 13, 2026
Directory Lookup for Call Transfers - Enable portal directory lookup tool so agents can find correct extensions during call transfers New Feature v.0.0.30  March 13, 2026
Configurable Voice Timing Controls - New Advanced Voice Timing section with sliders for min/max end pointing delay and VAD silence duration New Feature v.0.0.30  March 13, 2026
Transcript Sharing with Custom Domains - Share transcripts using custom domain URLs with automatic fallback to default New Feature v.0.0.30  March 13, 2026
User Scope Validation - Verify Domain Manager or higher privileges on connection, display user scope badges, and show detailed permission error messages New Feature v.0.0.30  March 13, 2026
Pronunciation Handling - Restricted pronunciation features to LiveKit agents only and streamlined fetching logic Improvements v.0.0.30  March 13, 2026
Added safeguard agains duplicate image URLs Bug Fix v.0.0.30  March 13, 2026

Roadmap

Roadmap

Release Type

Release Version, Date
Custom Templates (Vertical Markets) New Feature May 2026
Timezone Handling for Reports Bug Fix May 2026

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