Updated - August 28, 2024 Current list of Supported Devices Avaya Avaya J129 Avaya J139 Avaya J159 Avaya J169 Avaya...
August 17th, 2024 505 views 0 likes
Prerequisites Reseller-level permissions to clear credentials Access to portal First Step - Clearing Auth Credentials Before factory resetting your...
August 20th, 2024 626 views 0 likes
Register Period (seconds)Prerequisites Active internet connection laptop/desktop connected to the network which the device is connected Portal configuration Create a...
August 20th, 2024 580 views 0 likes
Prerequisites Office Manager Scope or Higher Access to the phone's web GUI Steps to take based on Brand Polycom Log...
August 20th, 2024 437 views 0 likes
This guide is used to help the user decide whether to use a Gateway or ATA. Introduction Gateways and ATAs...
August 20th, 2024 448 views 0 likes
Prerequisites Manager Portal access with Office Manager scope Note: Unsupported phones and many unified communication softphones require manual configuration....
August 20th, 2024 877 views 0 likes
Prerequisites Ensure you have a working network connection available for your phone For best results, ensure your network complies with...
August 20th, 2024 476 views 0 likes
Prerequisites Access to the portal access. The user has ALREADY been created. (If you do not have a user go...
August 20th, 2024 557 views 0 likes
Clearing Credentials of a Phone Prerequisites Access to the portal In the portal, click on inventory and then "phone...
August 20th, 2024 459 views 0 likes
How to Connect a Phone to the Network and Power Once the phone is assembled, follow the steps below to...
August 20th, 2024 471 views 0 likes