UC Hospitality PMS and Serial Box Quick Start Guide

Updated at February 13th, 2026

Prerequisites

Access to UC Hospitality.

 

Quick Start Guide

 

Does the Hotel Have an API or Traditional PMS?

API

Traditional

  • Is the connection Serial or TCP/IP?

Serial 

  • Refer to the Serial Article.
  • Also, ensure to take 9-25 pin converters, null modem adaptors, and new serial cables
  • Determine the serial settings, including baud rate, parity, data bits, and stop bits, if possible. 

TCPIP

On Prem

  • Using TCP/IP with Serial Box
  • Agree on which side is client or server (Serial Box works Either Way),
  • Confirm the port being used (recommend 5555 and 5556 must be above 1025)

Hosted

  • Use Serial Box. Ports must be opened in the firewall and the NAT port forwarding setup.
  • Contact the Network management company before installation day.
  • Agree on 1 or 2 ports to use and forward (must be above 1025; exclude 5060 or TCP ports).

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