Steps for the Hotel Manager:

1. Log in to OPERA Cloud.
2. In the side menu, go to Administration > Interfaces > Business Events > External Systems.
3. In the search bar, enter our External System Code: PHONESUITE and click Search.
4. In the search results, click the vertical ellipsis (three dots) next to our system code and select Publishers.

• (Note: If you do not see our code, please contact Oracle support; they may need to request the setup.)

5. You will see a list of currently configured events. To add the missing ones, click New (or the + sign).
6. For each of the events listed below, perform the following steps:

• Module: Select the Module (e.g., Reservation).
• Business Event: Select the specific Event (e.g., Check In).
• Data Elements: This is crucial. You will see a list of data fields (like Room Number, Guest Name). Click Select All (or move all items to the "Selected" box) to ensure we receive the necessary data.
• Click Save.

Required Events List:

Please ensure all of the following are added to the list:

• Module: Cashiering
  • Event: New Posting (or Post Transaction)
• Module: Housekeeping
  • Event: Update Room Status
• Module: Reservation
  • Event: Check In
  • Event: Check Out
  • Event: Create Wake Up Call (Note: If "Create Wake Up Call" is not listed, look for "Update Reservation" and ensure "Wake Up Call" is in the data elements).
  • Event: Delete Wake Up Call
  • Event: Update Wake Up Call

7. Once all events are added to the list, the setup is complete. The system will start sending these updates to us immediately.