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    • Prepare Your Network for Phones (line test, ports and protocols)

        Prerequisites Active internet connection. Laptop/desktop connected to the network being tested. Access to the router/firewall on the network.   Router...

      July 23rd, 2024 3080 views 0 likes

    • IP Phone Unregistered? Here's Your Troubleshooting Guide

      When your IP phone displays an "Unregistered" status, it can disrupt critical communication workflows. This troubleshooting guide will help diagnose...

      August 11th, 2025 145 views 0 likes

    • CDR Export Troubleshooting Guide: Diagnosing and Resolving Common Failures

      Prerequisites Office Manager or greator access to the portal.   Scheduled CDR exports can be frustrating when they consistently fail,...

      October 6th, 2025 7 views 0 likes

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