Router Configuration Guides
D-Link DIR-855
Current Status Untested Suggestions Disable SIP ALG Comments This router has known issues with VoIP services if SIP ALG is not disabled. We recommend disabling the SIP ALG setting on the router. This option is available within the firewall settings ...
D-Link EBR-2310
Current Status Compatible after Changes, Hardware Revision B Only Suggestions Disable SIP ALG Comments This applies to Hardware Revision B only. Other hardware revisions are not compatible with VoIP as they do not have the disable SIP ALG option.This ...
D-Link WBR-1310
Current Status Not Supported Suggestions Replace Device Comments This router is not compatible with VoIP applications as it lacks an option to disable the internal SIP ALG which interferes with IP Telephones. **All routers and firewalls need to ...
Dynex Routers
Current Status Untested Suggestions Untested Comments These routers have not yet been tested for compatibility with VoIP services. We recommended testing the router before deploying in a production environment. **All routers and firewalls need to ...
Firebox Routers
Current Status Untested Suggestions Untested Comments These routers have not yet been tested for compatibility with VoIP services. Discussions with engineers at Firebox indicate that the router is not likely compatible with SIP based devices such as ...
Actiontec GT704WG
Current Status Not Supported Suggestions Replace device Comments This router is not SIP Compatible. Drops calls after 20 seconds. **All routers and firewalls need to have the correct ports forwarded and Whitelisting configured for VOIP service, ...
Apple Airport
Current Status Compatible Suggestions Suitable for 1-3 phones Comments There are no known issues with this router although it is best used for smaller offices (1-3 phones). This device is not believed to offer QoS which may be a drawback in certain ...
Belkin
Current Status Not Supported Suggestions Replace device Comments This router is not compatible with VoIP services. We cannot support this router in any way and it must be replaced before using our service. **All routers and firewalls need to have ...
Bell Hub 1000
Current Status Tested Suggestions Disable SIP ALG Comments We suggest trying to disable SIP ALG by going into the router’s web interface. **All routers and firewalls need to have the correct ports forwarded and Whitelisting configured for VOIP ...
Bell Hub 2000
Current Status Not Supported Suggestions Set bridge mode (modem only) and use an alternate router Comments This router is not compatible with some VoIP services. We cannot support this router in any way and it must be replaced before using our ...
Cisco Linksys RV082, RV016, RV042, RV042G
Current Status Compatible if correct firmware version is used. May require settings change Suggestions Not Recommended Comments This family of routers will work well with VOIP services so long as the firmware version on the unit is v4.2.1.02. Other ...
Cisco Pix
Current Status Untested Suggestions Untested Comments The cisco pix firewall requires that in version 7.0 or later look at the “inspect” fields. (Prior to version 7 it was called “fixups” not “inspect”.) Make sure that the “inspect SIP” field is NO. ...
Cisco Routers (general)
Current Status Compatible; may require changes Suggestions Confirm model with support. Comments The Cisco routers we have encountered appear to be quality devices that are compatible with VOIP service, but may require some changes. **All routers ...
Cisco RV180W
Current Status: Not recommended; use RV130 / RV130W Comments: We suggest instead using the Cisco RV130 or RV130W. **All routers and firewalls need to have the correct ports forwarded and Whitelisting configured for VOIP service, please click here ...
Cisco/Linksys E1200
Current Status Compatible Comments Suitable for small office of 2-5 phones **All routers and firewalls need to have the correct ports forwarded and Whitelisting configured for VOIP service, please click here for more information.
Cisco/Linksys E2500
Current Status Compatible Comments Suitable for small office of 2-5 phones and offers stronger Wi-Fi than the 1200 with Wireless-N. **All routers and firewalls need to have the correct ports forwarded and Whitelisting configured for VOIP service, ...
Cisco/Linksys E3500
Current Status Compatible Comments Suitable for small office of 2-5 phones, and offers very strong Wi-Fi. **All routers and firewalls need to have the correct ports forwarded and Whitelisting configured for VOIP service, please click here for more ...
2Wire Routers and Modems
Current Status Possibly compatible after Changes Suggestions Disable SIP ALG or Bridge to Supported Router Comments To use this router you will need to login to the web interface for the router and disable the ‘SIP ALG’ setting on it. If this option ...