UC Softphone
<Troubleshooting> Softphone on Android not showing on the screen for incoming calls
Softphone in Android not showing on the screen for incoming calls When using Softphone on Android in some cases Softphone will not pop on the screen for incoming calls, or when the phone is locked and this is due to some android permissions that ...
<Troubleshooting> UC Softphone General Troubleshooting
UC Softphone General Troubleshooting A guide to help troubleshoot common issues with the UC Softphone app. You will require an Newer Android Smartphone running Android 9 or later or Apple IPhone running iOS 13 or Later to use UC Softphone. •Knowledge ...
<Troubleshooting> UC Softphone on Samsung Phones
UC Softphone on Samsung Phones Recommended settings to optimize Samsung phones running Android OS. •Knowledge Base Recommended settings to optimize Samsung phones running Android OS. Samsung smartphones have several aggressive power saving features ...
Desktop Softphone
Desktop Softphone - Powered by Zoiper This is a generic label version that is powered by Zoiper OEM This app is a paid add-on, please contact sales for more information Login Login for the Desktop Softphone is the same login information that is used ...
Bria Desktop (Counterpath) Setup
Get started with your Bria Desktop softphone app Prerequisites If you have not already created a manual device on the Manager Portal. Either a Solo or Teams account setup at counterpath.com Manual device credentials from this KB ...
Bria Mobile (Counterpath) Softphone
Get started with your Bria Mobile softphone app Prerequisites If you have not already created a manual device on the Manager Portal. Get the app for your device Google Play: https://play.google.com/store/apps/details?id=com.counterpath.bria Apple App ...
iOS UC Softphone
Due to changes in iOS code structure in how PUSH events are handled, only iOS 13 and newer is supported. Scan the QR code or click here for the App Store Disclaimer Most issues with audio or call quality will be directly related to network issues. ...
Android UC Softphone
Please ensure that Battery Optimization is disabled to allow the UC Softphone to stay alert and not be put into a deep sleep. Please ensure that the setting "Allow on Top" or sometimes called "Draw over Top" is enabled for the UC Softphone to allow ...
Zoiper for Mobile
Prerequisites Manager Portal Access A manual device setup Zoiper from the app store on your mobile device Initial Setup Tap Agree and Continue. Fill in the two fields using: Your device extension and domain in the following format - extension@domain ...
Zoiper for Desktop
Prerequisites Manager Portal Access A manual device setup Zoiper from zoiper.com Initial Setup If you do not have a pro license, click Continue as a Free user. This document does not cover activating a license. If you need help with licensing please ...
Grandstream Wave (lite) for Mobile
Get started with your Grandstream Wave Lite softphone on iOS or Android. Prerequisites If you have not already created a manual device on the Manager Portal, (https://kb.iplogin.ca/portal/en/kb/articles/setup-manual-or-softphone-device) Get the app ...