Zoiper for Mobile

Zoiper for Mobile

Prerequisites

Initial Setup

Tap Agree and Continue.

Fill in the two fields using:

  • Your device extension and domain in the following format - extension@domain
  • Your device password

Tap Create an account to continue.

The next page should have the field pre-populated with your domain. Tap Next to continue on.

The third page should have My provider/PBX requires an authentication username or outbound proxy checked and the remaining fields using:

  • Authentication Username should be left empty/blank
  • Use the proxy address provided by the Portal. eg. core1-yyc.iplogin.ca:5060

Tap Next to continue.

Zoiper will then test the different methods to connect with the service. We recommend using TCP but UDP is also acceptable. Tap Finish.

If all options show as not found, please select TCP and then Finish

 

Setup is done! You should now be able to make and receive calls using Zoiper.

 


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