Voicemail IVR Tree

Voicemail IVR Tree

This article demonstrates the options available to you from the voicemail menu prompts.

Prerequisites

  • A configured voicemail box

Tree Diagram

See here for the voicemail tree, a downloadable PDF is attached at the bottom of the page.


    • Related Articles

    • Record a Voicemail Greeting

      Prerequisites Access to the Manager Portal Basic User or Higher user scope A registered phone. Log into the portal and click on the Messages icon. Select settings, this will open up your voicemail settings, Under the section "Greetings", click on the ...
    • Teams App for Voicemail Notifications

      Prerequisites Ensure you have Custom Apps enabled at the organization level in Microsoft Teams Admin. Ensure the Microsoft Admin user who is launching the Application has a Microsoft Teams-capable license assigned. This is necessary in order to ...
    • Voicemail Distribution Work-Around <New Release>

      Voicemail Distribution Work-Around This article explains the work-arounds for establishing a shared voicemail box. At this time, voicemail extensions follow a single user, but there are ways to allow multiple users to access the same voicemail box. ...
    • Disabling Grandstream HT802 Stutter Tone

      Disabling Grandstream HT802 Stutter Tone The Grandstream HT802 device has a feature to play the stutter tone once the SIP server has a voicemail waiting for the extension it is programmed to. This KB describes brief information on how to disable the ...
    • When to use a Gateway or an ATA

      This guide is used to help the user decide whether to use a Gateway or ATA. Prerequisites None Introduction Gateways and ATA's may look similar but they serve 2 different functions. If you have an existing PBX that does not directly support a SIP ...