Record a Voicemail Greeting
Prerequisites Access to the Manager Portal Basic User or Higher user scope A registered phone. Log into the portal and click on the Messages icon. Select settings, this will open up your voicemail settings, Under the section "Greetings", click on ...
Star and Feature Codes
Below is a list of the currently supported star and feature codes that can be used with your phone. Call Parking Codes *** Dynamically Park a Call (5101 to 5109) *<Call Park Queue> Park a Call into a static call park ...
The Auto Attendant Dial-Pad Menu
This article briefly covers each of the Dial-Pad menu items available in an Auto Attendant Prerequisites none The Dial-Pad Menu User = goes to a user (extension). Conference = goes to a conference bridge. Call Queue = goes to a call queue. Directory ...
Courtesy Phone Extensions
Prerequisites You will need a user to have a minimum of `Office Manager` level of permissions to make these changes. If you do not have this access, please contact support. Details Courtesy Phone Extensions allow you to associate certain low-use ...
Basic User Training Video Series
This article holds a series of short videos demonstrating the features in the portal and their location. Prerequisites Access to the business phone portal Videos 1. Intro 2. Manager Portal 3. Messages (All) 3.1 Voicemail Tab 3.2 Chat Tab 3.3 Settings ...