Record a Voicemail Greeting
Prerequisites Access to the Manager Portal Basic User or Higher user scope A registered phone. Log into the portal and click on the Messages icon. Select settings, this will open up your voicemail settings, Under the section "Greetings", click on ...
Star and Feature Codes
Below is a list of the currently supported star and feature codes that can be used with your phone. Call Parking Codes *** Dynamically Park a Call (5101 to 5109) *<Call Park Queue> Park a Call into a static call park ...
Bria Mobile (Counterpath) Softphone
Get started with your Bria Mobile softphone app Prerequisites If you have not already created a manual device on the Manager Portal. Get the app for your device Google Play: https://play.google.com/store/apps/details?id=com.counterpath.bria Apple App ...
Recording Greetings and Menu Prompts
This guide will demonstrate how to record greetings and menu prompts. Since Oct 19, 2020 there is a more strict enforcement of DTMF not being allowed while an Intro greeting is being played. If you provide instruction for a user in the intro ...
Working With Automated Attendants
Note - Please leave the Time Frame as "Default" when creating a new auto attendant. Since Oct 19, 2020 there is a more strict enforcement of DTMF not being allowed while an Intro greeting is being played. If you provide instruction for a user in the ...