Using Poly Studio With UC Connect

Using Poly Studio With UC Connect

Changing UC Connect To Poly Studio

When starting a meeting, before joining, click on device settings.

If you have already started the meeting and joined, you can reach these settings by clicking the top-right menu button, then, click camera and audio setup.


Select the following from each drop-down option:




You can now join the meeting with the Poly Studio.

Chromecast Audio Issues when casting Desktop

Navigate to chrome://flags/

Using the search field, look for "Mirroring Service" and change from Default to Disabled.
You will need to restart Chrome for the changes to take effect.

When changing casting to Desktop, ensure that you uncheck the now available "Share Audio" before clicking Share.



    • Related Articles

    • UC Link CRM integrator

      Prerequisites: Windows Operating system License key Login credentials for the phone system portal What is UC Link? Uc link is a piece of software that can be downloaded and installed on Windows computers that allows you to easily integrate your phone ...
    • Android UC Softphone

      Please ensure that Battery Optimization is disabled to allow the UC Softphone to stay alert and not be put into a deep sleep.  Please ensure that the setting "Allow on Top" or sometimes called "Draw over Top" is enabled for the UC Softphone to allow ...
    • iOS UC Softphone

      Due to changes in iOS code structure in how PUSH events are handled, only iOS 13 and newer is supported.  Scan the QR code or click here for the App Store Disclaimer Most issues with audio or call quality will be directly related to network issues. ...
    • <Troubleshooting> UC Softphone General Troubleshooting

      UC Softphone General Troubleshooting A guide to help troubleshoot common issues with the UC Softphone app. You will require an Newer Android Smartphone running Android 9 or later or Apple IPhone running iOS 13 or Later to use UC Softphone. •Knowledge ...
    • <Troubleshooting> UC Softphone on Samsung Phones

      UC Softphone on Samsung Phones Recommended settings to optimize Samsung phones running Android OS. •Knowledge Base Recommended settings to optimize Samsung phones running Android OS. Samsung smartphones have several aggressive power saving features ...