How to configure Multicast Paging via override code

How to configure Multicast Paging via override code

Multicast Paging on phones via override code

Multicast paging enables you to page from one device to another or even to a group of devices that supports multicast paging feature.

This article provides a brief information on how to setup Multicast paging on the following phones: Avaya, Polycom, Yealink, Grandstream, HTEK and SNOM VoIP phones.

INSTRUCTIONS

1. Find the correct override code based on the manufacturer.
2. Make necessary changes on the value if needed, then copy the code.
3. Make sure that the format is correct and case sensitive as it won’t work if not.
4. Login to your portal > Inventory > Hardware and look for the device(s) that needs the multicast configuration and click the pencil/edit icon.
5. Under “Advanced” Tab, paste the code on the “Overrides” field, then hit “Save and Resync”
6. The phone should automatically reboot and reflect the changes, however, if the phone won’t take the configuration, review the formatting of the override or manually reboot the phone.

WHAT IF THE PHONE STILL DOES NOT REFLECT THE CHANGES AFTER A RESYNC OR A MANUAL REBOOT?

A. Most of the time, an incorrect code format and/or outdated firmware will not respond to the change and needs a newer firmware version before it takes the configuration, make sure that the phone's firmware is up to date based on the manufacturer's website.
B. If a phone is manually provisioned and NOT via phones.iplogin.ca it may or may not work.
C. If the phone is manually provisioned, it may need to be reset to factory and attempt to provision via phones.iplogin.ca (below is a link to our zero touch KB for reference)

https://kb.iplogin.ca/portal/en/kb/articles/set-up-provisioning-without-zero-touch-21-4-2020


DISCLAIMER! Multicast paging only works on phones in the SAME SUBNET!  If a phone is on a different Lan it will NOT WORK.  If the phone is working properly and does not require this feature, we don't recommend performing a factory reset. If the phone is not purchased from UnitedCloud, you are performing these steps at your own risk and must be under supervision of your company's IT Personnel. 

GRANDSTREAM 

Button 2

P1365="23"

P1366="0"

P1467="Page All"

P1468="224.0.2.60:50001"


Button 3

P1367="23"

P1368="0"

P1469="Page All"

P1470="224.0.2.60:50001"


Button 4

P1369="23"

P1370="0"

P1471="Page All"

P1472="224.0.2.60:50001"


Button 5

P1371="23"

P1372="0"

P1473="Page All"

P1474="224.0.2.60:50001"


Button 6

P1373="23"

P1374="0"

P1475="Page All"

P1476="224.0.2.60:50001"


Button 7

P23800="23"

P23801="0"

P23802="Page All"

P23803="224.0.2.60:50001"


Button 8

P23804="23"

P23805="0"

P23806="Page All"

P23807="224.0.2.60:50001"


Button 9

P23808="23"

P23809="0"

P23810="Page All"

P23811="224.0.2.60:50001"


Button 10

P23812="23"

P23813="0"

P23814="Page All"

P23815="224.0.2.60:50001"


Button 11

P23816="23"

P23817="0"

P23818="Page All"

P23819="224.0.2.60:50001"


Button 12

P23820="23"

P23821="0"

P23822="Page All"

P23823="224.0.2.60:50001"





YEALINK

multicast.receive_priority.priority="1"

multicast.receive_priority.enable="1"


linekey.2.type="24"

linekey.2.line="1"

linekey.2.value="224.0.2.60:50001"

To change the label:

linekey.X.label="Page"
(Replace 'X' with the number of the key you are setting).




HTEK

Htek Button 1

P41200="47"

P41300="224.0.2.60:50001"

P41400="Page"


Htek Button 2

P41201="47"

P41301="224.0.2.60:50001"

P41401="Page"


Htek Button 3

P41202="47"

P41302="224.0.2.60:50001"

P41402="Page"


Htek Button 4

P41203="47"

P41303="224.0.2.60:50001"

P41403="Page"


Htek Button 5

P20200="47"

P20201="224.0.2.60:50001"

P20202="Page"


Htek Button 6

P20205="47"

P20206="224.0.2.60:50001"

P20207="Page"


Htek Button 7

P20210="47"

P20211="224.0.2.60:50001"

P20212="page"


Htek Button 8

P20215="47"

P20216="224.0.2.60:50001"

P20217="Page"





POLYCOM

The following override will create two page groups; page group 1 is "All Page" and page group 2 is "Sales." Devices that include these override settings will be able to send pages to these two groups.

ptt.pageMode.enable="1"
ptt.pageMode.group.1.label="All Page"
ptt.pageMode.group.2.label="Sales"
feature.nonVolatileRingerVolume.enabled="1"
np.normal.ringing.toneVolume.chassis="1000"
np.normal.alert.messageWaiting.tonePattern="silent"
ptt.pttMode.enable="1"

In order to receive pages, individual devices must 'subscribe' to one or more page groups. The following override will allow devices to subscribe to the Sales group (group 2).

ptt.pageMode.group.2.subscribed="1"

The following override will allow devices to subscribe to both the Page All group (group 1) and the Sales group (group 2).

ptt.pageMode.group.1.subscribed="1"
ptt.pageMode.group.2.subscribed="1"
The default multicast IP address used by Polycom phones is 224.0.1.116. The default multicast port is 5001. Default values may be changed with the following overrides:
ptt.address="224.0.2.60"
ptt.port="50001"




SNOM

The following steps will allow you to set up Multicast Paging on both the sender and receiver on Snom D785 phones. This will enable to you speak to receivers.
multicast_listen="on"
mc_address1="224.0.1.116:5001,volmax=1,name=main"
context_key3="keyevent F_ZONES"

Configure Paging Sender via Web GUI

  1. Obtain the IP address of the phone and log onto the Web GUI
  2. Go to Function Keys Context-Sensitive Keys
  3. Select Type as Key Event, Number as Multicast Zones
  4. Click Apply at the bottom of the page and click Save Changes located at the top of the page


AVAYA

Example is for button 5. Need to set PHONEKEYX where X is the line key number and then set Key=x where x equals the line key number

-----

MP_ENABLED="1"

MP_GROUPS_TO_LISTEN="224.0.2.60:50001:1:Page All"

MP_GROUPS_TO_SEND="224.0.2.60:50001:Page All"

PHONEKEY5="Key=5;Type=feature;Name=SendMpage;attr1=224.0.2.60;attr2=50001;Forced"


CISCO SPA
The 'num' is the number to dial to start a multicast page.
pggrp="224.0.1.116:5001;name=All;num=800;listen=yes;"

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