Teams Connector Add PBX (Step 3)

Teams Connector Add PBX (Step 3)

Requirements

  • Access to Microsoft Teams Phone Connector Portal
  • Client ID & Secret (Partners should contact the Support department if they need this resent)
  • Microsoft Teams Phone Connector  PBX Credentials (White Label Partners should contact the Orders department if they need this resent) 

Configure PBX Settings

  1. Log in to the Microsoft Teams Phone Connector Portal
  2. Navigate to PBX Management > Add PBX Location
  3. Complete the following fields, leaving all others default:
    1. PBX Type: Netsapiens or UnitedCloud
    2. PBX Location: Enter a name for this. As this will be customer facing, use your Company or Service Name
    3. PBX DNS Lookup Type: Host
    4. PBX SIP Domain: Enter the full PBX domain of the client (it can only be alphanumeric) 
    5. PBX SIP Domain Proxy: Enter the outbound proxy of the PBX. Usually sip.siplogin.ca
    6. Voicemail Feature Code: 5001 or *98

  4. Click Save Settings

Configure Advanced Settings

  1. Select the ellipses menu next to the PBX you wish to configure and click Edit
  2. Click Advanced Settings
  3. Complete the following fields:
    (Information found by contacting UC Support)
    1. Portal Authorization URL: https://api.iplogin.ca/ns-api/oauth2/token/?grant_type=password
    2. Client ID: Enter the Client ID for the PBX will start with Teams-
    3. Client Secret: Enter the Client Secret for the PBX
    4. API Access Username: Enter the login name for the Teams Connector PBX user will start with 5599@ 
    5. API Access Password: Enter the password for the Teams Connector PBX user
    6. Autofill SSO settings from Endpoint and Access token credentials?: Yes
  4. Click Save Settings
  5. Once the PBX settings have been completed, you may advise the client to enable calling. Partners may also configure Single Sign-On and Manage Feature Codes, but these are optional only used for the Teams End User Portal
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