Office Manager Training Video Series

Office Manager Training Video Series

This article holds a series of short videos demonstrating the features in the portal and their location.

Prerequisites

  • Portal Access
  • Certain features require Office Manager Scope or higher to access.

Videos

1. Intro

2. The Manager Portal

3. Users

4. Conferences

5. Auto Attendants

6. Call Queues

7. Time Frames

8. Music On Hold

9. Inventory

10. Call History

 


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