Set Up Provisioning Without Zero Touch
If the zero-touch server isn't automatically bringing the phone over to the new server, or if you are having issues, sometimes you will need to enter the provisioning server manually to provision the phone. The location of this is different entry ...
Factory reset process
Prerequisites Reseller level permissions to clear credentials Access to portal First Step - Clearing Auth Credentials Before factory resetting your device you need to first perform a task in the portal. Please note, if you do not see these options ...
Bria Desktop (Counterpath) Setup
Get started with your Bria Desktop softphone app Prerequisites If you have not already created a manual device on the Manager Portal. Either a Solo or Teams account setup at counterpath.com Manual device credentials from this KB ...
Manually configuring a grandstream device
You will need to get access to the phone's web GUI, this is done by navigating to the IP address of the phone on a computer that is connected to the same network as the phone. Once at the web GUI you will need to log in with either the ...
Provisioning Polycom D230
Add the device to the portal just like any other supported phone. Once this is done, power up the device Get the phones ip address and access the web ui the default username and pass is admin/admin navigate to auto provisioning Change both Config URL ...