Fortigate/Fortinet Router Configuration

Fortigate/Fortinet Router Configuration

Current Status

Compatible after Changes

Suggestions

Disable SIP ALG

Comments

  • In the CLI of the fortigate type the following:
    - config system settings
    - set sip-helper disable
    - set sip-nat-trace disable

    Reboot the device

  • In the CLI type the following:
    - Config system session-helper
    - show
    - (now look for SIP, mostly it will be “12”)
    - delete 12

    Don’t use any protection profiles on the firewall of the sip rules.

  • Change the default –voip –alg-mode. Run the following commands:
    - config system settings
    - set default-voip-alg-mode kernel-helper based
    - end

 

**All routers and firewalls need to have the correct ports forwarded and Whitelisting configured for VOIP service, please click here for more information.

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