This article will go over the DND feature and how to use it.
The DND feature can be activated a number of ways, for all phone models DND can be activated by dialing *78 and to deactivate dial *79. Alternatively each phone has different feature keys assigned for these tasks as well.
Regardless of phone model, DND can be activated on each user through the portal by editing the answering rules for each user:
Select "Answering Rules" from the top of the page then edit your active answering rule.
From the Edit screen check the box for "Do Not Disturb" then press save.
Select "Users" from the top of the page then Click on Edit on the user you would like to set to Do Not Disturb., then in the menu that pops up select "Answering Rules"
Edit the active answering rule
From the Edit screen check the box for "Do Not Disturb" then press save.
Most yealink phones display a DND toggle feature key right on the home screen (shown below)
Once activated you should see the following (or something similar) displayed on your screen:
Grandstream phones do not have a quick access DND button and therefore each phone which has received it's config will have a "Features" key.
From features you will be able to select the DND feature for Enabling or Disabling DND.
Once activated you should see the following (or something similar) displayed on your screen:
When dialing with * keys (*78 to enable, *79 to disable) please be aware that it can take up to 5 seconds for the DND icon to be displayed on the phone. If for whatever reason the feature is not appearing on your phone please power the device off and then back on.