Clear credentials of a phone in the portal
Clearing credentials of a phone
Prerequisites
- Access to the United Cloud portal
In the portal, click on inventory and then "phone hardware":
Click on the edit button (the pencil icon) of the phone you'd like to clear credentials:
Click on the "advanced" tab:
Delete the data in the fields "Auth User" and "Auth Pass" and then click "Save":
Related Articles
Courtesy Phone Extensions
Prerequisites You will need a user to have a minimum of `Office Manager` level of permissions to make these changes. If you do not have this access, please contact support. Details Courtesy Phone Extensions allow you to associate certain low-use ...Portal Fax
Portal Fax is a web-based interface for a single user to send and receive faxes from within their hosted phone portal. Portal Fax Features Portal Fax has the following features: A simple online portal access with error alerting. Fair Use policy of ...Troubleshooting Portal Fax
This article covers how to troubleshoot some more common portal fax troubles. Prerequisites A Portal Fax Account Access to the portal Not Receiving Fax Emails Please ensure that your portal account has voicemail enabled and email alerts selected. If ...Portal SMS Features
This article covers how to send an SMS in the portal and briefly touches on SMS email notifications. Prerequisites An SMS Capable DID assigned to a user Email Notifications Enabled Sending an SMS Message in Portal Chat To send an SMS message inside ...UCaaS Portal Features
Admin Portal: or Office Manager Portal provides a higher level of administration for your team. Answering Rules: This is a feature which can be accessed through our web portal and it will allow you to treat your incoming calls in the way that you ...