Basic User Training Video Series

Basic User Training Video Series

This article holds a series of short videos demonstrating the features in the portal and their location.

Prerequisites

  • Access to the business phone portal

Videos

1. Intro

2. Manager Portal

3. Messages (All)

3.1 Voicemail Tab

3.2 Chat Tab

3.3 Settings Tab

4. Contacts

5. Time Frames

6. Phones

7. Music on Hold

8. Call History 

9. Basic User Manual

Attached
    • Related Articles

    • Office Manager Training Video Series

      This article holds a series of short videos demonstrating the features in the portal and their location. Prerequisites Portal Access Certain features require Office Manager Scope or higher to access. Videos 1. Intro 2. The Manager Portal 3. Users 4. ...
    • User Options for Implementation

      In order for the technicians to create your users correctly, they need some information from you! Here is the absolute minimum they will need, and why: Name. Why? Because they have to call the user something! Email (if user has one). Why? This is how ...
    • Grandstream GDS3710 Setup

      Prerequisites Access to the GDS3710 webgui Office Manager or higher user scope Manual device credentials found here This KB will go over how to setup basic functionality of the Grandstream GDS3710 video door system.  Please use extension range ...
    • Manager Portal User Scopes

      Manager Portal User Scopes These different scopes allow for customizable view/access levels within the Manager Portal. User Scope Definitions These are the default access levels: An Office Manager is the highest scope that can be provided within a ...
    • UC Connect Video and Webinar Conferencing with Screen Share

      Prerequisites Access to portal How to access the system by clicking on the link within the portal main header or navigate to:  https://connect.iplogin.ca/video/  Enter your portal credential - Username = Extension@Domain e.g. 101@domian.com ...