Basic User Training Video Series

Basic User Training Video Series

This article holds a series of short videos demonstrating the features in the portal and their location.

Prerequisites

  • Access to the business phone portal

Videos

1. Intro

2. Manager Portal

3. Messages (All)

3.1 Voicemail Tab

3.2 Chat Tab

3.3 Settings Tab

4. Contacts

5. Time Frames

6. Phones

7. Music on Hold

8. Call History 

9. Basic User Manual

Attached
    • Related Articles

    • Office Manager Training Video Series

      This article holds a series of short videos demonstrating the features in the portal and their location. Prerequisites Portal Access Certain features require Office Manager Scope or higher to access. Videos 1. Intro 2. The Manager Portal 3. Users 4. ...
    • Grandstream GDS3710 Setup

      Prerequisites Access to the GDS3710 webgui Office Manager or higher user scope Manual device credentials found here This KB will go over how to setup basic functionality of the Grandstream GDS3710 video door system.  Please use extension range ...
    • UC Connect Video and Webinar Conferencing with Screen Share

      Prerequisites Access to portal How to access the system by clicking on the link within the portal main header or navigate to:  https://connect.iplogin.ca/video/  Enter your portal credential - Username = Extension@Domain e.g. 101@domian.com ...
    • Registering an Algo 8301 to a paging user extension

      Register Period (seconds)Prerequisites Active internet connection laptop/desktop connected to the network which the device is connected Portal configuration Create a User in extension 5800 Navigate to new user Navigate to the "Phones" tab Click ...
    • Yeastar S-Series - Add a SIP Trunk

      Tested on Yeastar S20 - Firmware – 30.11.0.28 Note - Caller ID must follow the NPANXX standard. The area code (NPA) must be a valid area code and the NXX must be a valid NXX. If the caller ID is not valid, then calls will not route properly and will ...