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International Dialing Codes
International Dialing Codes
Voicemail Distribution Work-Around <New Release>
Voicemail Distribution Work-Around This article explains the work-arounds for establishing a shared voicemail box. At this time, voicemail extensions follow a single user, but there are ways to allow multiple users to access the same voicemail box. ...
Grandstream P-Codes
Grandstream P-Codes P-Code Retrieval One of the most common ways to generate a P-Code Template is to configure the phone using the WebUI and exporting the phones configuration, which can be found under Maintenance > Upgrade and provisioning. If you ...
Custom Dial Rules and International Dialing with Teams
Overview During the initial Sync, a Global (Org-wide default) Dial Plan is created in the Microsoft 365 Tenant. Dial Plans and Rules can be found in the MS Teams Admin Center under the Dial Plans menu: The default plan for the service should appear ...
Manager Portal User Scopes
Manager Portal User Scopes These different scopes allow for customizable view/access levels within the Manager Portal. User Scope Definitions These are the default access levels: An Office Manager is the highest scope that can be provided within a ...

Popular Articles
Htek Manual Provisioning
Prerequisites Access to phone web gui If your Htek phone requires the manual input of our provisioning url, please follow the steps listed below. Instructions Log into webgui of the Htek phone by entering its IP address (192.168.x.x) into a web ...
Button Builder
Button Builder is an easy to use feature that allows BLF's, Speed Dials, and many more functions to easily be added to a supported phone. Prerequisites: Basic User or Higher User scope A supported device (Yealink, Polycom, Htek, Grandstream) Using ...
Uploaded Music on Hold is too loud
This article will help you lower the volume of your custom music on hold to match the rest of the system prompts. This process is known as normalizing. This can be done from most audio editing software, we will be using Audacity for this ...
Registering an Algo 8301 to a paging user extension
Register Period (seconds)Prerequisites Active internet connection laptop/desktop connected to the network which the device is connected Portal configuration Create a User in extension 5800 Navigate to new user Navigate to the "Phones" tab Click ...
Supported Devices
updated - June 29, 2021 Most current list of supported devices. Supported Devices Yealink Grandstream Cisco Polycom Htek Snom Avaya Yealink CP920 Yealink CP960 Yealink SIP-T19P E2 Yealink SIP-T21P E2 Yealink SIP-T23G Yealink SIP-T27G Yealink ...

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